Crisis Stabilization Unit
ABOUT
Crisis Support Available, 24/7.
Momentum for Health’s Crisis Stabilization Unit (CSU) is open 24 hours a day, 7 days a week to provide care for people in behavioral health crises. As the only voluntary adult crisis stabilization unit in Santa Clara County, we are here to help individuals as they need support. We provide a middle ground for those who don’t require acute inpatient care but can benefit from enhanced, ongoing monitoring and engagement. This helps reduce reliance on local law enforcement and emergency departments.
With plenty of homelike touches like a large fish tank and serene art on the walls, the CSU helps you return to your daily life renewed and ready to handle life’s challenges.
SERVICES & SUPPORTS
Crisis Stabilization Unit
Every person has unique needs. We will support you every step of the way with the following services:
- A warm meal, a hot shower, and safe sleeping arrangements
- A locker to ensure the security of any personal belongings you bring with you
- Hygiene assistance and amenities, including showers, a washer and dryer, and common area access
- Nurses to provide medication, education, and medical assessment
- Clinicians to evaluate for behavioral health needs and help connect to additional resources that can aid in stability
Service Details
Who is Eligible?
This service is available to individuals who meet the following criteria:
- You are at least 18 years old.
- You have active Medi-Cal, Medicare, or no insurance. We are unable to accept private insurance.
- You are not in need of drug or alcohol detox services.
- You are experiencing a crisis that is the result of behavioral health distress.
- You do not require treatment that exceeds 24 hours.
Our Care Team
The Crisis Stabilization Unit is staffed around the clock by a team of registered nurses, clinicians, and peer navigators.
What to Expect
At Momentum for Health, we value freedom of choice and a safe environment. The CSU exists to meet your basic needs in a respectful environment. We accept only 8 clients at a time in a shared space, ensuring each individual receives focused care tailored to their unique needs.
During your stay at the CSU, you can expect:
- You will be greeted with compassionate care upon arrival. A nurse will complete a brief medical triage, check your vital signs, and give you a rapid COVID test if indicated.
- You’ll meet with a clinician to discuss your current experience and ensure CSU is appropriate for your needs.
- When you arrive, we will welcome you and discuss your options for your stay. We can provide a warm meal, a shower, and a safe place to sleep. You can interact with other clients if you wish.
- Peer navigators with lived experience are available to help you navigate your treatment options.
- Treatment cannot exceed 24 hours, but our support doesn’t end at discharge. Staff will help link you to other resources.
Take the Next Steps
Call the CSU directly at (408) 207-0560, ext. 1, or ring our doorbell at 101 Jose Figueres Avenue, Suite 50, San Jose, CA 95116.
A clinical team member will help you determine what support you need. This could include admission to the CSU or transition to medical or sobering services.
Our Impact: By the Numbers
Fiscal Year 2025
Individuals helped since 2018
Of clients feel comfortable returning more than once if needed
Are discharged to a lower level of care